Return Policy

Return Policy

We in “Allsuq" site always strive to satisfy our customers 100% and do our best to meet their requirements. If you are not satisfied with the purchase from our site, you can contact us or communicate us at within.... Days from the date of purchase, you can request to retrieve or replace the product as simply and smoothly as possible, if.... Days have gone by since your purchase; unfortunately, we cannot offer you a refund or exchange.

·        To benefit from the return policy in "Allsuq"

-          Your product must be unused.

-          Your product must be in the same condition that you received it.

-          Your product must also be in the original packaging.

-          The original purchase invoice must attached when initiating the replacement or retrieval procedures of the products.

-          The customer has the right to retrieval value of the product or replace it with another product as his chooses.

-          When requesting refund a product, it is subject to a check processing to verify its condition, and the refund approved after confirming that the product status is identical to the return policy.

-          You need to complete the return process, the purchase voucher from our website.

-          You are responsible for return shipping costs.



Refunds Policy

-          Once receiving a request to return the purchases value and consideration it by us, we will send you an email to you, to inform you that your request has received, and we will inform you that your request has been accepted or rejected.

-          If approved, then your order will be processed, and you can receive your refund to your original payment method, your return must be initiated within ... days of the product shipment date.

-          The customer has the right to refund the full amount if the product received is completely different from the description of the product on the product page.

-          The customer is entitled to refund after discount........ , if he does not want the product and it no defect.

-          If the refund approved, your money will returned pursuant to the payment method during... Days.

·        Late or missing refunds (if applicable)

-          If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

-          If you have done all of this and you still have not received your refund yet, please contact us at or +46 722 995 587


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